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| Superior Customer Service at Every Step |
| From initial equipment installation and startup, to training in operation and maintenance, our experienced employees work closely with our customers from start to finish. When our customers need help addressing the most challenging processing, packaging, and labeling problems, they know they can rely on our knowledgeable sales and service staff every step of the way. |
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| WARRANTIES |
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| All Koch Equipment product lines feature a one year warranty on all parts not including normal wear items (i.e. fuses, springs, belts, gaskets, etc.) and are backed by installation and service from our US-based parts and service team unless otherwise noted. |
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Intact™ Vacuum Skin Packaging Machines
All Intact™ vacuum skin packaging machines feature a six-month warranty on all parts except normal wear items (i.e. fuses, springs, belts, gaskets, etc.).
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KATS™ Modified Atmosphere Tray Sealers
All KATS™ modified atmosphere tray sealers feature a six-month warranty on all parts except normal wear items (i.e. fuses, springs, belts, gaskets, etc.).
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ProVac™ Vacuum Chamber Packaging Machines
All ProVac vacuum chamber packaging machines feature a one year warranty against defects in material and workmanship not including wear and tear parts.
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Ultravac® Vacuum Chamber Packaging Machines
All American made Ultravac® vacuum chamber machines manufactured by Koch Equipment feature a full two-year warranty against defects in material and workmanship not including wear and tear parts.
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Koch / Frey Vacuum Stuffer/Filler Systems
All Koch / Frey stuffers feature a limited two-year warranty.
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